Privacy Policy

Sysadmin Solutions LTD

UIC: 208523780

Registered office and management address: Sofia 1463, 49 Patriarch Evtimiy Blvd., Prestige Business Center, floor 4

Email: office@sysadminsolutions.eu

Through the contact form on the website and in email correspondence, we collect only the data that you voluntarily provide to us:

• Name / Company
• Email address
• Content of the message / inquiry

We do not collect special categories of personal data (health, biometric, etc.).

The data is processed solely for the purpose of responding to your inquiry and possibly taking pre-contractual actions.

Legal basis: legitimate interest (Art. 6, para. 1, lit. “f” of the GDPR) – to respond to inquiries related to our services.

We do not use the data for marketing, newsletters, or profiling.

The data is stored until the correspondence related to the inquiry is completed, and for a reasonable period thereafter (usually up to 12 months), unless a legal basis arises for longer retention (e.g., a concluded contract or legal dispute).

After the period expires, the data is deleted or anonymized.

The data is not sold and is not shared with third parties for marketing purposes.

It may be accessible only to:

• Our hosting provider (if a Data Processing Agreement – DPA is in place)
• Technical persons who assist us with website maintenance (when necessary and under the relevant contracts)

All processors act only on our instructions and are bound by confidentiality.

The website does not use cookies.

We do not use Google Analytics, Facebook Pixel, advertising or tracking scripts. No HTTP cookies are stored on your device.

Under the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to object to processing
• Right to data portability

To exercise your rights, write to us at office@sysadminsolutions.eu.

You also have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP) – www.cpdp.bg.

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction, including:

• HTTPS encryption of the connection
• Restricted access to the data
• Regular updates and hardening of the systems

We reserve the right to update this Privacy Policy. Any change will be published on this page with an updated date.

For questions regarding the processing of personal data or the exercise of rights:

office@sysadminsolutions.eu